Effective 1 September 2022, customers no longer need to book an appointment when visiting our Customer Service Centre located at Finlayson Green and Tampines Grande. Cashiers at both Customer Service Centres will remain closed. Only digital payments pertaining to policy(ies) payout(s) will be made at Tampines Customer Service Centre.
You may also contact us via the following channels:
Chat with us HERE
Call our hotline at 1800 248 8000
Book an appointment for virtual assistance HERE
To view policy related information log in to MyAIA SG Contact your AIA Financial Services Consultant/Insurance